Complaints may have been ignored in the past but Basildon Borough Council have been quick to act in light of the recent story in the Billericay & Wickford Gazette. As you can see from the pictures, the puddle has disappeared completely, and a drain has been installed. At least, I think it's a new drain, unless it was previously blocked and hidden under mud and water. Maybe I took too many pictures of the drain, but it's a good feeling seeing it in place. It seems to be doing the job so far. The first test will be the next time it rains, but it was the solution I was expecting to see. The surrounding ground is still quite muddy, but at least people don't have to walk on there anymore.
I even wore my new pair of shoes to work (it's dress down Friday), and they not only stayed dry, but clean too!
Thanks to Chris Richards who picked up the story online, and to every one who has been following #puddlewatch!